OnlyFans

Entertainment & Events • United Kingdomonlyfans.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

24/100

−11.2 vs. last month1.34 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#318of 322

Top 99% · Bottom Tier

#1 (best)#322 (worst)

#316Peer

#317Peer

#318This company

#319Peer

#320Peer

Overall Customer Sentiment

Below Average

28% of reviews positive, 70% negative

28%

positive

Positive28%
Neutral2%
Negative70%

Sentiment Balance

Covering November 2024 — 10 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 30% of reviews in this period, with 70% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

19.4%

Pricing

16.0%

Communication

14.3%

Loyalty

14.1%

Problem Resolution

10.3%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 19.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH85/100

85/100

signal score

•Built from a negative-review share of 65.3% across this company's analyzed reviews.
•18 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.3avg rating

5★

5.2%

4★

1.2%

3★

2.2%

2★

5.2%

1★

86.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 5.3% of reviews in the last three months were positive, compared with 4.5% in the three months before that.

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