Based on public reviews and response behavior.
2,157 reviews over 4,294 days (about 15 per month). Busiest month: 4% of reviews. Languages: en 96%, unknown 4%, es 0%.
Sports & Fitness average: score 63.4, rating 4.32 stars, reply rate 31.1%, over 1,492 ranked companies · benchmark 18 Oct 2026
Score
44.6
Industry average 63.4
18.8 below average
Rating
3.48
Industry average 4.32
0.84 below average
Reply rate
—
Industry average 31.1%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 35% negative
Covering September 2026 — 15 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 53% of reviews in this period, with 47% negative and 0% neutral.
Share of theme mentions
Themes extracted from 2,157 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,492 ranked companies in Sports & Fitness (benchmark 18 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.279). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 44.6 sits in the bottom quarter of about 1,500 ranked Sports & Fitness companies (25th percentile: 55, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99