Customereye

Foxyskates

Sports & Fitness • United Statesfoxyskates.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

45/100
+22.2 vs. last month3.72 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Sports & Fitness companies

#155of 174
Top 89% · Bottom Tier
#1 (best)#174 (worst)
#153Peer
#154Peer
#155This company
#156Peer
#157Peer

Overall Customer Sentiment

Below Average

65% of reviews positive, 34% negative

65%
positive
  • Positive65%
  • Neutral1%
  • Negative34%

Sentiment Balance

Covering March 2024 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 22% of reviews in this period, with 78% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
22.2%
Product Quality
15.9%
Response Speed
13.7%
Loyalty
11.7%
Customer Support
11.4%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 22.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH55/100
55/100
signal score
  • Built from a negative-review share of 35.0% across this company's analyzed reviews.
  • 16 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.7avg rating
5
58.2%
4
7.8%
3
6.2%
2
3.2%
1
24.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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