Customereye

One Park Financial

Lending & Consumer Finance • United Statesoneparkfinancial.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

59/100
+0.7 vs. last month4.82 ★ average rating · 987 reviews

Competitive Performance Rank

Among fully-analyzed Lending & Consumer Finance companies

#119of 275
Top 43% · Upper Half
#1 (best)#275 (worst)
#117Peer
#118Peer
#119This company
#120Peer
#121Peer

Overall Customer Sentiment

Above Average

44% of reviews positive, 55% negative

44%
positive
  • Positive44%
  • Neutral1%
  • Negative55%

Sentiment Balance

Covering July 2026 — 25 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 985 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
31.4%
Product Quality
19.1%
Onboarding
13.2%
Response Speed
12.5%
Loyalty
9.4%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH55/100
55/100
signal score
  • Built from a negative-review share of 55.1% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
92.0%
4
4.1%
3
1.0%
2
0.3%
1
2.6%

Based on 987 analyzed reviews. Sentiment is holding steady: 97.9% of reviews in the last three months were positive, compared with 96.1% in the three months before that.

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