Based on public reviews and response behavior.
100 reviews over 327 days (about 9.3 per month). Busiest month: 23% of reviews. Languages: en 100%.
Flight & Hotel Booking average: score 65.9, rating 4.31 stars, reply rate 46.2%, over 991 ranked companies · benchmark 29 Sept 2026
Score
32.8
Industry average 65.9
33.1 below average
Rating
1.06
Industry average 4.31
3.25 below average
Reply rate
—
Industry average 46.2%
not measured
Among ranked Flight & Hotel Booking companies
Only companies with enough recent, scoreable reviews are ranked.
20% of reviews positive, 79% negative
Covering April 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Included in the full report
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