Customereye

The AMZ Formula

Professional Certification & Skills • United Statesofficialjoshuacrisp.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

1,113 days of reviews, with a sparse monthly review flow. Busiest month: 18% of reviews. Languages: en 98%, unknown 2%.

Overall Score

77/100
4.80 ★ average rating
77/100 from public reviews over 8 months, moderate confidence.

Professional Certification & Skills average: score 71.7, rating 4.62 stars, reply rate 43.4%, over 970 ranked companies · benchmark 4 Nov 2026

Score

76.9

Industry average 71.7

5.2 above average

Rating

4.80

Industry average 4.62

0.18 above average

Reply rate

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Industry average 43.4%

not measured

Competitive Performance Rank

Among ranked Professional Certification & Skills companies

#334of 970 ranked in Professional Certification & Skills
Top 34% · Upper Half
#1 (best)#970 (worst)
#332Peer
#333Peer
#334This company
#335Peer
#336Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

88% of reviews positive, 12% negative

88%
positive
  • Positive88%
  • Neutral0%
  • Negative12%

Sentiment Balance

Covering January 2024, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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