Based on public reviews and response behavior.
100 reviews over 800 days (about 3.8 per month). Busiest month: 14% of reviews. Languages: en 98%, fr 1%, pt 1%.
Apparel & Fashion average: score 63.1, rating 4.25 stars, reply rate 39.0%, over 1,888 ranked companies · benchmark 10 Oct 2026
Score
51.6
Industry average 63.1
11.5 below average
Rating
3.21
Industry average 4.25
1.04 below average
Reply rate
—
Industry average 39.0%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
52% of reviews positive, 47% negative
Covering February 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,888 ranked companies in Apparel & Fashion (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.571 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 51.6 sits in the bottom quarter of about 1,900 ranked Apparel & Fashion companies (25th percentile: 54, median: 63). The weakest topic and the reply rate are the two levers that move this score fastest.
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