Customereye

Nova Funding

Lending & Consumer Finance • United Statesnova-funding.com

Review data last updated .

Based on public reviews and response behavior.

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994 reviews over 713 days (about 42 per month). Busiest month: 17% of reviews. Languages: en 71%, es 9%, it 8%.

Overall Score

38/100
1.61 ★ average rating · 994 reviews
38/100 from 994 reviews over 15 months, high confidence.

Lending & Consumer Finance average: score 66.0, rating 4.45 stars, reply rate 50.0%, over 1,244 ranked companies · benchmark 8 Oct 2026

Score

38.4

Industry average 66.0

27.6 below average

Rating

1.61

Industry average 4.45

2.84 below average

Reply rate

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Industry average 50.0%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#1208of 1244 ranked in Lending & Consumer Finance
Top 97% · Bottom Tier
#1 (best)#1244 (worst)
#1206Peer
#1207Peer
#1208This company
#1209Peer
#1210Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

30% of reviews positive, 69% negative

30%
positive
  • Positive30%
  • Neutral1%
  • Negative69%

Sentiment Balance

Covering July 2025 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Communication
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Customer Support
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Loyalty
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Value For Money
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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