Nova Funding

Lending & Consumer Finance • United Statesnova-funding.com

Review data last updated August 14, 2026.

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Based on public reviews and response behavior.

Overall Score

38/100

1.61 ★ average rating · 994 reviews

Competitive Performance Rank

Among fully-analyzed Lending & Consumer Finance companies

#266of 275

Top 97% · Bottom Tier

#1 (best)#275 (worst)

#264Peer

#265Peer

#266This company

#267Peer

#268Peer

Overall Customer Sentiment

Below Average

30% of reviews positive, 69% negative

30%

positive

Positive30%
Neutral1%
Negative69%

Sentiment Balance

Covering July 2025 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 984 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2025.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

17.2%

Communication

16.5%

Loyalty

12.9%

Problem Resolution

12.5%

Response Speed

11.9%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 17.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH89/100

89/100

signal score

•Built from a negative-review share of 68.7% across this company's analyzed reviews.
•30 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.6avg rating

5★

9.5%

4★

3.5%

3★

3.2%

2★

5.9%

1★

77.9%

Based on 994 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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