Customereye

Norlan

Construction & Industrial • United Statesnorlanglass.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 179 days (about 17 per month). Busiest month: 35% of reviews. Languages: en 90%, unknown 6%, fr 2%.

Overall Score

72/100
Short observation window (179 days)
+3.2 vs. last month4.67 ★ average rating · 100 reviews
72/100 from 100 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Construction & Industrial average: score 65.5, rating 4.55 stars, reply rate 45.7%, over 1,766 ranked companies · benchmark 8 Oct 2026

Score

71.9

Industry average 65.5

6.4 above average

Rating

4.67

Industry average 4.55

0.12 above average

Reply rate

—

Industry average 45.7%

not measured

Competitive Performance Rank

Among ranked Construction & Industrial companies

#615of 1766 ranked in Construction & Industrial
Top 35% · Upper Halfup 50 from last month
#1 (best)#1766 (worst)
#613Peer
#614Peer
#615This company
#616Peer
#617Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

87% of reviews positive, 13% negative

87%
positive
  • Positive87%
  • Neutral0%
  • Negative13%

Sentiment Balance

Covering May 2026 — 12 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Delivery Shipping
Hidden
Response Speed
Hidden
Problem Resolution
Hidden
Hidden

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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