Customereye

NBKC Bank

Finance & Insurancenbkc.com

Review data last updated .

Based on public reviews and response behavior.

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201 reviews over 1,611 days (about 3.8 per month). Busiest month: 15% of reviews. Languages: en 100%, unknown 1%.

Overall Score

67/100
−6.2 vs. last month4.46 ★ average rating · 201 reviews
67/100 from 201 reviews over 10 months, moderate confidence.

Finance & Insurance average: score 58.5, rating 4.09 stars, reply rate 40.6%, over 1,022 ranked companies · benchmark 16 Sept 2026

Score66.9vs 58.58.5Rating4.46vs 4.090.37Reply ratevs 40.6%

Competitive Performance Rank

Among ranked Finance & Insurance companies

#315of 1022 ranked in Finance & Insurance
Top 31% · Upper Half
#1 (best)#1022 (worst)
#313Peer
#314Peer
#315This company
#316Peer
#317Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

77% of reviews positive, 21% negative

77%
positive
  • Positive77%
  • Neutral2%
  • Negative21%

Sentiment Balance

Covering August 2026 — 18 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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