Customereye

NBKC Bank

Finance & Insurancenbkc.com

Review data last updated .

Based on public reviews and response behavior.

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1,611 days of reviews, with a sparse monthly review flow. Busiest month: 15% of reviews. Languages: en 100%, unknown 1%.

Overall Score

67/100
−6.2 vs. last month4.46 ★ average rating
67/100 from public reviews over 10 months, moderate confidence.

Finance & Insurance average: score 63.8, rating 4.21 stars, reply rate 46.8%, over 2,827 ranked companies · benchmark 4 Nov 2026

Score

66.9

Industry average 63.8

3.1 above average

Rating

4.46

Industry average 4.21

0.25 above average

Reply rate

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Industry average 46.8%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#1344of 2827 ranked in Finance & Insurance
Top 48% · Upper Halfdown 220 from last month
#1 (best)#2827 (worst)
#1342Peer
#1343Peer
#1344This company
#1345Peer
#1346Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

77% of reviews positive, 21% negative

77%
positive
  • Positive77%
  • Neutral2%
  • Negative21%

Sentiment Balance

Covering August 2026, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
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Theme Distribution

Share of theme mentions

Customer Support
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Onboarding
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Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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