Customereye

Better Debt Solutions

Finance & Insurance • United Statesbetterdebtsolutions.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

67/100
+3.6 vs. last month4.94 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#80of 373
Top 21% · Top Tier
#1 (best)#373 (worst)
#78Peer
#79Peer
#80This company
#81Peer
#82Peer

Overall Customer Sentiment

Category Leader

88% of reviews positive, 11% negative

88%
positive
  • Positive88%
  • Neutral1%
  • Negative11%

Sentiment Balance

Covering July 2026 — 62 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
29.2%
Product Quality
16.4%
Onboarding
16.0%
Problem Resolution
10.9%
Loyalty
10.6%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW11/100
11/100
signal score
  • Built from a negative-review share of 10.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
96.9%
4
1.9%
3
0.3%
2
0.0%
1
0.9%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 99.0% of reviews in the last three months were positive, compared with 99.0% in the three months before that.

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