Customereye

The Natural Deodorant Co.

Cosmetics & Fragrance • United Kingdomnaturaldeoco.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

57/100
+4.3 vs. last month4.72 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Cosmetics & Fragrance companies

#91of 191
Top 48% · Upper Half
#1 (best)#191 (worst)
#89Peer
#90Peer
#91This company
#92Peer
#93Peer

Overall Customer Sentiment

Above Average

89% of reviews positive, 10% negative

89%
positive
  • Positive89%
  • Neutral1%
  • Negative10%

Sentiment Balance

Covering October 2024 — 33 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 6% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
21.6%
Loyalty
16.8%
Delivery Shipping
16.7%
Response Speed
13.0%
Customer Support
8.3%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW12/100
12/100
signal score
  • Built from a negative-review share of 12.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
85.0%
4
7.5%
3
3.2%
2
3.3%
1
1.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 95.4% of reviews in the last three months were positive, compared with 95.5% in the three months before that.

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