Based on public reviews and response behavior.
100 reviews over 1,315 days (about 2.3 per month). Busiest month: 10% of reviews. Languages: en 100%.
Kids & Family average: score 68.3, rating 4.43 stars, reply rate 44.2%, over 203 ranked companies · benchmark 19 Oct 2026
Score
53.8
Industry average 68.3
14.5 below average
Rating
4.73
Industry average 4.43
0.30 above average
Reply rate
—
Industry average 44.2%
not measured
Among ranked Kids & Family companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 18% negative
Covering January 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 203 ranked companies in Kids & Family (benchmark 19 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.360). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 53.8 sits in the bottom quarter of about 200 ranked Kids & Family companies (25th percentile: 60, median: 71). The weakest topic and the reply rate are the two levers that move this score fastest.
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