Customereye

My USA Passport

Legal & Compliance • United Statesmyusapassport.com

Review data last updated .

Based on public reviews and response behavior.

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105 reviews over 47 days (about 68 per month). Busiest month: 58% of reviews — one month dominates this sample. Languages: en 98%, es 2%.

Overall Score

63/100
Short observation window (47 days)
−6.3 vs. last month4.73 ★ average rating · 105 reviews
63/100 from 105 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 58% of the reviews.

Legal & Compliance average: score 69.8, rating 4.51 stars, reply rate 50.1%, over 1,087 ranked companies · benchmark 3 Nov 2026

Score

62.9

Industry average 69.8

6.9 below average

Rating

4.73

Industry average 4.51

0.22 above average

Reply rate

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Industry average 50.1%

not measured

Competitive Performance Rank

Among ranked Legal & Compliance companies

#760of 1087 ranked in Legal & Compliance
Top 70% · Mid Packup 107 from last month
#1 (best)#1087 (worst)
#758Peer
#759Peer
#760This company
#761Peer
#762Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

65% of reviews positive, 33% negative

65%
positive
  • Positive65%
  • Neutral2%
  • Negative33%

Sentiment Balance

Covering October 2026 — 61 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 62% of reviews in this period, with 36% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Onboarding
Hidden
Response Speed
Hidden
Customer Support
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Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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