Based on public reviews and response behavior.
1,321 reviews over 2,499 days (about 16 per month). Busiest month: 8% of reviews. Languages: en 99%, unknown 1%, fr 0%.
Supplements & Nutrition average: score 63.0, rating 4.44 stars, reply rate 44.9%, over 718 ranked companies · benchmark 6 Oct 2026
Score
60.3
Industry average 63.0
2.7 below average
Rating
2.99
Industry average 4.44
1.45 below average
Reply rate
—
Industry average 44.9%
not measured
Among ranked Supplements & Nutrition companies
Only companies with enough recent, scoreable reviews are ranked.
48% of reviews positive, 50% negative
Covering September 2026 — 100 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 24% negative and 1% neutral.
Share of theme mentions
Themes extracted from 1,321 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 718 ranked companies in Supplements & Nutrition (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.115 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 8% of reviews against an industry average of 45%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
