Customereye

LOLA

Supplements & Nutrition • United Statesmylola.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

59/100
4.15 ★ average rating · 1,102 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#117of 301
Top 39% · Upper Half
#1 (best)#301 (worst)
#115Peer
#116Peer
#117This company
#118Peer
#119Peer

Overall Customer Sentiment

Above Average

81% of reviews positive, 18% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative18%

Sentiment Balance

Covering January 2025 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,049 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2025.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
18.5%
Loyalty
16.6%
Pricing
14.3%
Delivery Shipping
12.5%
Customer Support
11.3%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM38/100
38/100
signal score
  • •Built from a negative-review share of 18.4% across this company's analyzed reviews.
  • •22 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5★
72.7%
4★
4.4%
3★
2.6%
2★
5.6%
1★
14.6%

Based on 1,102 analyzed reviews. Sentiment is holding steady: 50.0% of reviews in the last three months were positive, compared with 50.0% in the three months before that.

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