Customereye

Caliber

Supplements & Nutrition • United Statescaliberstrong.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

59/100
+8.5 vs. last month4.54 ★ average rating · 1,655 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#116of 301
Top 39% · Upper Half
#1 (best)#301 (worst)
#114Peer
#115Peer
#116This company
#117Peer
#118Peer

Overall Customer Sentiment

Above Average

88% of reviews positive, 12% negative

88%
positive
  • Positive88%
  • Neutral0%
  • Negative12%

Sentiment Balance

Covering August 2026 — 11 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 9% negative and 9% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,641 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
19.2%
Loyalty
17.6%
Customer Support
17.3%
Pricing
11.6%
Onboarding
10.2%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW20/100
20/100
signal score
  • Built from a negative-review share of 12.0% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
82.1%
4
5.4%
3
3.8%
2
2.2%
1
6.5%

Based on 1,655 analyzed reviews. Sentiment is holding steady: 87.2% of reviews in the last three months were positive, compared with 85.4% in the three months before that.

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