Based on public reviews and response behavior.
375 reviews over 1,948 days (about 5.9 per month). Busiest month: 14% of reviews. Languages: en 97%, unknown 3%.
Hobbies & Arts average: score 63.5, rating 4.44 stars, reply rate 31.0%, over 2,031 ranked companies · benchmark 6 Oct 2026
Score
50.4
Industry average 63.5
13.1 below average
Rating
4.31
Industry average 4.44
0.13 below average
Reply rate
—
Industry average 31.0%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 25% negative
Covering August 2026 — 13 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.
Share of theme mentions
Themes extracted from 375 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,031 ranked companies in Hobbies & Arts (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 50.4 sits in the bottom quarter of about 2,000 ranked Hobbies & Arts companies (25th percentile: 55, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 4% of reviews against an industry average of 31%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
