Based on public reviews and response behavior.
100 reviews over 838 days (about 3.6 per month). Busiest month: 12% of reviews. Languages: en 100%.
Hobbies & Arts average: score 63.5, rating 4.44 stars, reply rate 31.0%, over 2,031 ranked companies · benchmark 6 Oct 2026
Score
36.7
Industry average 63.5
26.8 below average
Rating
2.91
Industry average 4.44
1.53 below average
Reply rate
—
Industry average 31.0%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
44% of reviews positive, 56% negative
Covering January 2025 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,031 ranked companies in Hobbies & Arts (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.173 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.589). Review the worst months in the trend data to identify specific operational or product issues.
