Customereye

MuseScore

Hobbies & Arts • United Statesmusescore.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

35/100
+3.0 vs. last month2.64 ★ average rating · 1,600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#460of 467
Top 99% · Bottom Tier
#1 (best)#467 (worst)
#458Peer
#459Peer
#460This company
#461Peer
#462Peer

Overall Customer Sentiment

Below Average

43% of reviews positive, 54% negative

43%
positive
  • Positive43%
  • Neutral3%
  • Negative54%

Sentiment Balance

Covering August 2026 — 33 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 30% of reviews in this period, with 70% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,598 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Pricing
21.1%
Customer Support
13.4%
Loyalty
13.3%
Product Quality
13.1%
Communication
10.7%

Most feedback concerns Pricing.

The most common complaint theme is Pricing, making up 21.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH74/100
74/100
signal score
  • Built from a negative-review share of 54.2% across this company's analyzed reviews.
  • 47 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.6avg rating
5
30.5%
4
7.4%
3
6.0%
2
8.1%
1
48.1%

Based on 1,600 analyzed reviews. Sentiment is holding steady: 25.5% of reviews in the last three months were positive, compared with 29.7% in the three months before that.

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