Mozillion

Computers & Hardware • United Kingdommozillion.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

50/100

+25.0 vs. last month4.48 ★ average rating · 609 reviews

Competitive Performance Rank

Among fully-analyzed Computers & Hardware companies

#78of 127

Top 61% · Mid Pack

#1 (best)#127 (worst)

#76Peer

#77Peer

#78This company

#79Peer

#80Peer

Overall Customer Sentiment

Mid Pack

76% of reviews positive, 23% negative

76%

positive

Positive76%
Neutral1%
Negative23%

Sentiment Balance

Covering July 2026 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 607 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Communication

18.6%

Delivery Shipping

15.3%

Product Quality

13.5%

Response Speed

11.6%

Pricing

10.5%

Most feedback concerns Communication.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM46/100

46/100

signal score

•Built from a negative-review share of 22.8% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

79.3%

4★

8.5%

3★

1.8%

2★

1.8%

1★

8.5%

Based on 609 analyzed reviews. Sentiment is slipping: 12.5% of reviews in the last three months were positive, compared with 84.4% in the three months before that.

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