Based on public reviews and response behavior.
199 reviews over 11 days (about 551 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 99%, es 1%, nl 1%.
Apparel & Fashion average: score 63.6, rating 4.26 stars, reply rate 37.7%, over 2,492 ranked companies · benchmark 14 Oct 2026
Score
65.4
Industry average 63.6
1.8 above average
Rating
4.41
Industry average 4.26
0.15 above average
Reply rate
—
Industry average 37.7%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 25% negative
Covering September 2026 — 199 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 1% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 199 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,492 ranked companies in Apparel & Fashion (benchmark 14 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 83% of reviews against an industry average of 38%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 115 mentions with a sentiment score of 74.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
