Customereye

Directclothing

Apparel & Fashiondirectclothing.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 351 days (about 17 per month). Busiest month: 36% of reviews. Languages: en 100%.

Overall Score

82/100
−4.4 vs. last month4.38 ★ average rating · 200 reviews
82/100 from 200 reviews over 12 months, moderate confidence.

Apparel & Fashion average: score 62.4, rating 4.23 stars, reply rate 40.5%, over 1,396 ranked companies · benchmark 2 Oct 2026

Score

81.8

Industry average 62.4

19.4 above average

Rating

4.38

Industry average 4.23

0.15 above average

Reply rate

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Industry average 40.5%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#123of 1396 ranked in Apparel & Fashion
Top 9% · Top Tier
#1 (best)#1396 (worst)
#121Peer
#122Peer
#123This company
#124Peer
#125Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

71% of reviews positive, 29% negative

71%
positive
  • Positive71%
  • Neutral0%
  • Negative29%

Sentiment Balance

Covering September 2026 — 71 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 68% of reviews in this period, with 32% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
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Product Quality
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Loyalty
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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