Based on public reviews and response behavior.
100 reviews over 1,002 days (about 3 per month). Busiest month: 13% of reviews. Languages: en 100%.
Home & Living average: score 66.7, rating 4.37 stars, reply rate 43.8%, over 6,050 ranked companies · benchmark 3 Nov 2026
Score
46.2
Industry average 66.7
20.5 below average
Rating
3.76
Industry average 4.37
0.61 below average
Reply rate
—
Industry average 43.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
68% of reviews positive, 31% negative
Covering February 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,050 ranked companies in Home & Living (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.175 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 46.2 sits in the bottom quarter of about 6,100 ranked Home & Living companies (25th percentile: 57, median: 68). The weakest topic and the reply rate are the two levers that move this score fastest.
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