Customereye

Mixbook

Printing & Signage • United Statesmixbook.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

55/100
−5.0 vs. last month4.61 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Printing & Signage companies

#142of 232
Top 61% · Mid Pack
#1 (best)#232 (worst)
#140Peer
#141Peer
#142This company
#143Peer
#144Peer

Overall Customer Sentiment

Mid Pack

86% of reviews positive, 13% negative

86%
positive
  • Positive86%
  • Neutral2%
  • Negative13%

Sentiment Balance

Covering September 2024 — 113 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 15% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
21.1%
Onboarding
16.3%
Customer Support
12.4%
Loyalty
12.1%
Delivery Shipping
11.6%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW13/100
13/100
signal score
  • Built from a negative-review share of 13.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
80.0%
4
10.3%
3
3.7%
2
2.7%
1
3.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 94.0% of reviews in the last three months were positive, compared with 93.8% in the three months before that.

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