Based on public reviews and response behavior.
100 reviews over 1,555 days (about 2 per month). Busiest month: 19% of reviews. Languages: en 100%.
Pet Products & Supplies average: score 62.8, rating 4.25 stars, reply rate 35.6%, over 1,157 ranked companies · benchmark 9 Oct 2026
Score
15.0
Industry average 62.8
47.8 below average
Rating
1.15
Industry average 4.25
3.10 below average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
9% of reviews positive, 89% negative
Covering September 2025 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,157 ranked companies in Pet Products & Supplies (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.576 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.217). Review the worst months in the trend data to identify specific operational or product issues.
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