Based on public reviews and response behavior.
191 reviews over 236 days (about 25 per month). Busiest month: 16% of reviews. Languages: en 43%, de 31%, pl 10%.
Finance & Insurance average: score 62.9, rating 4.27 stars, reply rate 49.3%, over 2,001 ranked companies · benchmark 6 Oct 2026
Score
79.2
Industry average 62.9
16.3 above average
Rating
3.74
Industry average 4.27
0.53 below average
Reply rate
—
Industry average 49.3%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
66% of reviews positive, 34% negative
Covering September 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes extracted from 191 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,001 ranked companies in Finance & Insurance (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.134 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 79.2 places the company in the top quarter of about 2,000 ranked Finance & Insurance companies (75th percentile: 73). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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