Based on public reviews and response behavior.
100 reviews over 2,559 days (about 1.2 per month). Busiest month: 33% of reviews. Languages: en 97%, unknown 2%, fr 1%.
Hobbies & Arts average: score 65.8, rating 4.45 stars, reply rate 31.8%, over 2,582 ranked companies · benchmark 23 Oct 2026
Score
54.7
Industry average 65.8
11.1 below average
Rating
3.59
Industry average 4.45
0.86 below average
Reply rate
—
Industry average 31.8%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
54% of reviews positive, 44% negative
Covering February 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,582 ranked companies in Hobbies & Arts (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.202 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 54.7 sits in the bottom quarter of about 2,600 ranked Hobbies & Arts companies (25th percentile: 57, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99