Customereye

Meatsupermarket

Food & Beverage • United Kingdommeatsupermarket.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

64/100
+16.1 vs. last month4.25 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#116of 551
Top 21% · Top Tier
#1 (best)#551 (worst)
#114Peer
#115Peer
#116This company
#117Peer
#118Peer

Overall Customer Sentiment

Category Leader

76% of reviews positive, 23% negative

76%
positive
  • Positive76%
  • Neutral1%
  • Negative23%

Sentiment Balance

Covering December 2024 — 20 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 95% of reviews in this period, with 5% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
25.2%
Delivery Shipping
23.6%
Loyalty
12.3%
Pricing
10.1%
Customer Support
9.2%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW20/100
20/100
signal score
  • Built from a negative-review share of 26.3% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating
5
69.7%
4
9.3%
3
6.5%
2
5.0%
1
9.5%

Based on 600 analyzed reviews. Sentiment is improving: 88.8% of reviews in the last three months were positive, compared with 82.4% in the three months before that.

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