Customereye

Matboard and More

Hobbies & Arts • Marietta, GAmatboardandmore.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

70/100
+20.0 vs. last month4.85 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#44of 467
Top 9% · Top Tier
#1 (best)#467 (worst)
#42Peer
#43Peer
#44This company
#45Peer
#46Peer

Overall Customer Sentiment

Category Leader

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering September 2024 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
24.7%
Product Quality
22.5%
Response Speed
16.0%
Loyalty
10.4%
Onboarding
8.0%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100
35/100
signal score
  • Built from a negative-review share of 20.0% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
92.8%
4
3.8%
3
0.7%
2
0.5%
1
2.2%

Based on 600 analyzed reviews. Sentiment is slipping: 91.7% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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