Based on public reviews and response behavior.
100 reviews over 33 days (about 92 per month). Busiest month: 53% of reviews — one month dominates this sample. Languages: en 95%, unknown 4%, fr 1%.
Hobbies & Arts average: score 66.0, rating 4.47 stars, reply rate 31.9%, over 2,552 ranked companies · benchmark 23 Oct 2026
Score
64.7
Industry average 66.0
1.3 below average
Rating
4.43
Industry average 4.47
0.04 below average
Reply rate
—
Industry average 31.9%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 23% negative
Covering August 2026 — 47 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 28% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,552 ranked companies in Hobbies & Arts (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 72% of reviews against an industry average of 32%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 56 mentions with a sentiment score of 74.35/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
