Customereye

M-R Solicitors LLP

Legal & Compliance • United Kingdomm-rsolicitors.co.uk

Review data last updated .

Based on public reviews and response behavior.

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83 reviews over 3,444 days (about 0.7 per month). Busiest month: 15% of reviews. Languages: en 94%, unknown 6%.

Overall Score

60/100
4.46 ★ average rating · 83 reviews
60/100 from 83 reviews over 7 months, limited confidence.

Legal & Compliance average: score 69.8, rating 4.51 stars, reply rate 50.1%, over 1,087 ranked companies · benchmark 2 Nov 2026

Score

59.7

Industry average 69.8

10.1 below average

Rating

4.46

Industry average 4.51

0.05 below average

Reply rate

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Industry average 50.1%

not measured

Competitive Performance Rank

Not ranked yet, fewer than 100 reviews.

Overall Customer Sentiment

Below Average

88% of reviews positive, 12% negative

88%
positive
  • Positive88%
  • Neutral0%
  • Negative12%

Sentiment Balance

Covering February 2022 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Product Quality
Hidden
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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