Based on public reviews and response behavior.
203 reviews over 1,533 days (about 4 per month). Busiest month: 13% of reviews. Languages: en 100%.
Legal & Compliance average: score 69.8, rating 4.51 stars, reply rate 50.1%, over 1,087 ranked companies · benchmark 2 Nov 2026
Score
59.8
Industry average 69.8
10.0 below average
Rating
2.82
Industry average 4.51
1.69 below average
Reply rate
—
Industry average 50.1%
not measured
Among ranked Legal & Compliance companies
Only companies with enough recent, scoreable reviews are ranked.
49% of reviews positive, 49% negative
Covering August 2026 — 18 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 56% of reviews in this period, with 44% negative and 0% neutral.
Share of theme mentions
Themes from the 203 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,087 ranked companies in Legal & Compliance (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.285 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 59.8 sits in the bottom quarter of about 1,100 ranked Legal & Compliance companies (25th percentile: 61, median: 73). The weakest topic and the reply rate are the two levers that move this score fastest.
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