Customereye

LY.com

Flight & Hotel Bookingly.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 544 days (about 5.6 per month). Busiest month: 16% of reviews. Languages: en 99%, ru 1%.

Overall Score

16/100
1.60 ★ average rating · 100 reviews
16/100 from 100 reviews over 12 months, moderate confidence.

Flight & Hotel Booking average: score 65.9, rating 4.31 stars, reply rate 46.2%, over 991 ranked companies · benchmark 29 Sept 2026

Score

16.1

Industry average 65.9

49.8 below average

Rating

1.60

Industry average 4.31

2.71 below average

Reply rate

—

Industry average 46.2%

not measured

Competitive Performance Rank

Among ranked Flight & Hotel Booking companies

#981of 991 ranked in Flight & Hotel Booking
Top 99% · Bottom Tier
#1 (best)#991 (worst)
#979Peer
#980Peer
#981This company
#982Peer
#983Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

18% of reviews positive, 82% negative

18%
positive
  • Positive18%
  • Neutral0%
  • Negative82%

Sentiment Balance

Covering June 2026 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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