Based on public reviews and response behavior.
100 reviews over 1,184 days (about 2.6 per month). Busiest month: 9% of reviews. Languages: en 100%.
Accessories average: score 62.2, rating 4.13 stars, reply rate 36.8%, over 24 ranked companies · benchmark 2 Oct 2026
Score
52.7
Industry average 62.2
9.5 below average
Rating
3.31
Industry average 4.13
0.82 below average
Reply rate
—
Industry average 36.8%
not measured
Among ranked Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
65% of reviews positive, 34% negative
Covering November 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 33% negative and 33% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 24 ranked companies in Accessories (benchmark 2 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.907). Review the worst months in the trend data to identify specific operational or product issues.
"Product Quality" is the strongest recurring theme in the reviews: 53 mentions with a sentiment score of 72.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.