Customereye

Frame Chain

Accessoriesframechain.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 1,521 days (about 2 per month). Busiest month: 6% of reviews. Languages: en 96%, pt 2%, fr 1%.

Overall Score

50/100
−33.3 vs. last month4.20 ★ average rating · 100 reviews
50/100 from 100 reviews over 17 months, moderate confidence.

Accessories average: score 62.2, rating 4.13 stars, reply rate 36.8%, over 24 ranked companies · benchmark 2 Oct 2026

Score

49.8

Industry average 62.2

12.4 below average

Rating

4.20

Industry average 4.13

0.07 above average

Reply rate

—

Industry average 36.8%

not measured

Competitive Performance Rank

Among ranked Accessories companies

#19of 24 ranked in Accessories
Top 79% · Bottom Tier
#1 (best)#24 (worst)
#17Peer
#18Peer
#19This company
#20Peer
#21Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

67% of reviews positive, 32% negative

67%
positive
  • Positive67%
  • Neutral1%
  • Negative32%

Sentiment Balance

Covering December 2025 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Product Quality
Hidden
Customer Support
Hidden
Communication
Hidden
Problem Resolution
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Accessories