Based on public reviews and response behavior.
999 reviews over 161 days (about 189 per month). Busiest month: 23% of reviews. Languages: en 89%, unknown 10%, da 0%.
Shipping & Delivery average: score 53.7, rating 3.76 stars, reply rate 36.3%, over 401 ranked companies · benchmark 6 Oct 2026
Score
63.6
Industry average 53.7
9.9 above average
Rating
4.41
Industry average 3.76
0.65 above average
Reply rate
—
Industry average 36.3%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
65% of reviews positive, 34% negative
Covering July 2026 — 122 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 34% negative and 2% neutral.
Based on 6 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 999 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 401 ranked companies in Shipping & Delivery (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.133). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 24% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
