Customereye

Lovepop Cards

Gifts & Party Supplies • United Stateslovepopcards.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

42/100
3.14 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gifts & Party Supplies companies

#138of 149
Top 93% · Bottom Tier
#1 (best)#149 (worst)
#136Peer
#137Peer
#138This company
#139Peer
#140Peer

Overall Customer Sentiment

Below Average

60% of reviews positive, 39% negative

60%
positive
  • Positive60%
  • Neutral1%
  • Negative39%

Sentiment Balance

Covering July 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 575 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
25.9%
Customer Support
16.7%
Loyalty
12.4%
Product Quality
11.6%
Pricing
7.6%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 25.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH73/100
73/100
signal score
  • Built from a negative-review share of 38.0% across this company's analyzed reviews.
  • 14 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.1avg rating
5
48.0%
4
2.8%
3
3.5%
2
6.3%
1
39.3%

Based on 600 analyzed reviews. Sentiment is slipping: 41.7% of reviews in the last three months were positive, compared with 50.0% in the three months before that.

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