Based on public reviews and response behavior.
885 days of reviews, with a sparse monthly review flow. Busiest month: 48% of reviews. Languages: en 95%, unknown 4%, fr 1%.
Beauty & Wellness average: score 65.4, rating 4.29 stars, reply rate 40.3%, over 1,852 ranked companies · benchmark 4 Nov 2026
Score
69.8
Industry average 65.4
4.4 above average
Rating
4.41
Industry average 4.29
0.12 above average
Reply rate
—
Industry average 40.3%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 16% negative
Covering May 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,852 ranked companies in Beauty & Wellness (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.470 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 40%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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