Based on public reviews and response behavior.
100 reviews over 686 days (about 4.4 per month). Busiest month: 12% of reviews. Languages: en 100%.
Food & Beverage average: score 61.8, rating 4.27 stars, reply rate 33.9%, over 2,294 ranked companies · benchmark 8 Oct 2026
Score
73.8
Industry average 61.8
12.0 above average
Rating
4.54
Industry average 4.27
0.27 above average
Reply rate
—
Industry average 33.9%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 17% negative
Covering August 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,294 ranked companies in Food & Beverage (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.143 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 73.8 places the company in the top quarter of about 2,300 ranked Food & Beverage companies (75th percentile: 73). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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