Customereye

Live Kefir Company

Supplements & Nutrition • United Kingdomlivekefircompany.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

55/100
+19.2 vs. last month4.67 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#148of 301
Top 49% · Upper Half
#1 (best)#301 (worst)
#146Peer
#147Peer
#148This company
#149Peer
#150Peer

Overall Customer Sentiment

Above Average

85% of reviews positive, 14% negative

85%
positive
  • Positive85%
  • Neutral1%
  • Negative14%

Sentiment Balance

Covering October 2024 — 13 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 31% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
21.4%
Delivery Shipping
21.3%
Customer Support
15.2%
Response Speed
12.6%
Loyalty
12.2%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM40/100
40/100
signal score
  • Built from a negative-review share of 25.0% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
85.5%
4
5.0%
3
4.5%
2
1.5%
1
3.5%

Based on 600 analyzed reviews. Sentiment is slipping: 91.3% of reviews in the last three months were positive, compared with 97.4% in the three months before that.

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