Based on public reviews and response behavior.
172 reviews over 355 days (about 15 per month). Busiest month: 13% of reviews. Languages: en 99%, es 1%, pt 1%.
Entertainment & Events average: score 59.7, rating 4.06 stars, reply rate 34.9%, over 991 ranked companies · benchmark 6 Oct 2026
Score
78.0
Industry average 59.7
18.3 above average
Rating
4.53
Industry average 4.06
0.47 above average
Reply rate
—
Industry average 34.9%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
91% of reviews positive, 9% negative
Covering September 2026 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.
Share of theme mentions
Themes extracted from 172 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 991 ranked companies in Entertainment & Events (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.234 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.230). Review the worst months in the trend data to identify specific operational or product issues.
