Customereye

Merlin Annual Pass

Entertainment & Eventsmerlinannualpass.co.uk

Review data last updated .

Based on public reviews and response behavior.

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161 reviews over 218 days (about 22 per month). Busiest month: 29% of reviews. Languages: en 99%, de 1%.

Overall Score

74/100
−4.2 vs. last month2.88 ★ average rating · 161 reviews
74/100 from 161 reviews over 7 months, moderate confidence.

Entertainment & Events average: score 52.7, rating 3.89 stars, reply rate 32.9%, over 492 ranked companies · benchmark 16 Sept 2026

Score73.5vs 52.720.8Rating2.88vs 3.891.01Reply ratevs 32.9%

Competitive Performance Rank

Among ranked Entertainment & Events companies

#40of 492 ranked in Entertainment & Events
Top 8% · Top Tier
#1 (best)#492 (worst)
#38Peer
#39Peer
#40This company
#41Peer
#42Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

58% of reviews positive, 41% negative

58%
positive
  • Positive58%
  • Neutral1%
  • Negative41%

Sentiment Balance

Covering September 2026 — 7 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 43% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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