Customereye

Like My Choice

General Retail & Marketplaces • United Stateslikemychoice.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

61/100
+6.6 vs. last month3.89 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#77of 359
Top 21% · Top Tier
#1 (best)#359 (worst)
#75Peer
#76Peer
#77This company
#78Peer
#79Peer

Overall Customer Sentiment

Category Leader

72% of reviews positive, 27% negative

72%
positive
  • Positive72%
  • Neutral1%
  • Negative27%

Sentiment Balance

Covering October 2024 — 70 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 10% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
19.5%
Delivery Shipping
18.2%
Loyalty
13.8%
Customer Support
13.3%
Pricing
10.5%

Most feedback concerns Product Quality.

The most common complaint theme is Delivery Shipping, making up 18.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH53/100
53/100
signal score
  • Built from a negative-review share of 51.3% across this company's analyzed reviews.
  • 6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating
5
70.3%
4
2.0%
3
0.7%
2
0.3%
1
26.7%

Based on 600 analyzed reviews. Sentiment is improving: 81.5% of reviews in the last three months were positive, compared with 58.6% in the three months before that.

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