Based on public reviews and response behavior.
419 reviews over 500 days (about 26 per month). Busiest month: 20% of reviews. Languages: en 92%, de 3%, it 2%.
Gaming & Esports average: score 60.0, rating 4.24 stars, reply rate 26.7%, over 819 ranked companies · benchmark 3 Nov 2026
Score
50.8
Industry average 60.0
9.2 below average
Rating
2.99
Industry average 4.24
1.25 below average
Reply rate
—
Industry average 26.7%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
48% of reviews positive, 51% negative
Covering August 2026 — 40 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 53% of reviews in this period, with 48% negative and 0% neutral.
Share of theme mentions
Themes from the 419 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 819 ranked companies in Gaming & Esports (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.396 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 50.8 sits in the bottom quarter of about 850 ranked Gaming & Esports companies (25th percentile: 52, median: 60). The weakest topic and the reply rate are the two levers that move this score fastest.
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