Based on public reviews and response behavior.
600 reviews over 225 days (about 81 per month). Busiest month: 78% of reviews — one month dominates this sample.
Lending & Consumer Finance average: score 65.4, rating 4.43 stars, reply rate 49.6%, over 1,138 ranked companies · benchmark 5 Oct 2026
Score
68.2
Industry average 65.4
2.8 above average
Rating
4.75
Industry average 4.43
0.32 above average
Reply rate
—
Industry average 49.6%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 16% negative
Covering September 2021 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 600 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,138 ranked companies in Lending & Consumer Finance (benchmark 5 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 50%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 267 mentions with a sentiment score of 86.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
