Customereye

Liberty First Credit Union

Finance & Insurancelibertyfirstcu.com

Review data last updated .

Based on public reviews and response behavior.

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130 reviews over 4,940 days (about 0.8 per month). Busiest month: 15% of reviews. Languages: en 95%, unknown 3%, es 1%.

Overall Score

83/100
4.48 ★ average rating · 130 reviews
83/100 from 130 reviews over 11 months, moderate confidence.

Finance & Insurance average: score 58.5, rating 4.09 stars, reply rate 40.6%, over 1,022 ranked companies · benchmark 16 Sept 2026

Score82.9vs 58.524.5Rating4.48vs 4.090.39Reply ratevs 40.6%

Competitive Performance Rank

Among ranked Finance & Insurance companies

#63of 1022 ranked in Finance & Insurance
Top 6% · Top Tier
#1 (best)#1022 (worst)
#61Peer
#62Peer
#63This company
#64Peer
#65Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

85% of reviews positive, 15% negative

85%
positive
  • Positive85%
  • Neutral1%
  • Negative15%

Sentiment Balance

Covering June 2026 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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