Based on public reviews and response behavior.
200 reviews over 17 days (about 358 per month). Busiest month: 91% of reviews — one month dominates this sample. Languages: en 100%.
Flight & Hotel Booking average: score 62.4, rating 4.28 stars, reply rate 47.6%, over 495 ranked companies · benchmark 17 Sept 2026
Among ranked Flight & Hotel Booking companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 13% negative
Covering September 2026 — 182 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 84% of reviews in this period, with 14% negative and 2% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Included in the full report
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