Customereye

LeakBot

Home Services • United Kingdomleakbot.io

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

80 days of reviews, with a steady monthly review flow. Busiest month: 38% of reviews. Languages: en 91%, da 9%.

Overall Score

60/100
Short observation window (80 days)
+13.8 vs. last month4.75 ★ average rating
60/100 from public reviews over 4 months, moderate confidence. trend not shown: window under six months.

Home Services average: score 70.2, rating 4.59 stars, reply rate 46.9%, over 1,381 ranked companies · benchmark 4 Nov 2026

Score

60.1

Industry average 70.2

10.1 below average

Rating

4.75

Industry average 4.59

0.16 above average

Reply rate

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Industry average 46.9%

not measured

Competitive Performance Rank

Among ranked Home Services companies

#1074of 1381 ranked in Home Services
Top 78% · Bottom Tierup 145 from last month
#1 (best)#1381 (worst)
#1072Peer
#1073Peer
#1074This company
#1075Peer
#1076Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

62% of reviews positive, 36% negative

62%
positive
  • Positive62%
  • Neutral3%
  • Negative36%

Sentiment Balance

Covering September 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 27% negative and 3% neutral.

Sentiment Trend Over Time

Review activity
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
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Problem Resolution
Hidden
Product Quality
Hidden
Response Speed
Hidden
Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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