Laxride

Automotive & Mobility • United Stateslaxride.net

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

59/100

−55.6 vs. last month3.61 ★ average rating · 433 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#56of 265

Top 21% · Top Tier

#1 (best)#265 (worst)

#54Peer

#55Peer

#56This company

#57Peer

#58Peer

Overall Customer Sentiment

Category Leader

67% of reviews positive, 32% negative

67%

positive

Positive67%
Neutral1%
Negative32%

Sentiment Balance

Covering April 2021 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 409 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2021.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

18.8%

Product Quality

16.1%

Loyalty

14.9%

Response Speed

13.7%

Delivery Shipping

9.1%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 18.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH67/100

67/100

signal score

•Built from a negative-review share of 34.3% across this company's analyzed reviews.
•9 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.6avg rating

5★

59.6%

4★

4.6%

3★

2.8%

2★

3.2%

1★

29.8%

Based on 433 analyzed reviews. Sentiment is slipping: 20.0% of reviews in the last three months were positive, compared with 85.7% in the three months before that.

Unlock full insights